TAANZ

The Travel Agents’ Association of New Zealand (TAANZ) is a trade organisation representing the travel agent and tour operator distribution system in New Zealand. There is no government licensing for travel agents so TAANZ is a self regulating organisation promoting quality standards, service and performance. TAANZ works with its members to promote a Code of Ethics and Practice, and to stimulate, encourage and promote the desire to travel. We also work with the Aviation, Tourism and Travel Training Organisation (ATTTO) to train staff in the skills required for the 21st century – customer relations, selling skills, ecommerce, new technology, the law and the travel industry.

All members must meet strict membership and financial criteria and be subject to an annual financial review by an independent Bonding Authority. All members participate in the TAANZ Bonding Scheme for the protection of the consumer.